A Mobile Clinic Care Coordination Program: Enhancing Patient Care with Innovative Roles for Undergraduate Students.
Nguyen, Thuy; Ng, Yunfai; Lehenaff, Ryanne; McCoy, Dakota; Laughrey, Megan; Grigg, James; Stein, Gerald H; Hardt, Nancy S
Why this matters
Undergraduate volunteers can carry more of a mobile clinic's workload than most programs assume. The University of Florida Mobile Outreach Clinic trains undergraduates for patient intake, vital signs, first drafts of clinic notes, and follow-up calls, and describes the implementation plan so others can copy it.
Study details
Abstract
The University of Florida Mobile Outreach Clinic's Care Coordination Program uses trained undergraduate volunteers to provide vital services; these include patient intake, recording vital signs, scribing first drafts of clinic notes, and making follow-up phone calls. The program and its benefits are replicable as demonstrated by our systematic implementation plan.