A Mobile Clinic Care Coordination Program: Enhancing Patient Care with Innovative Roles for Undergraduate Students.
Nguyen, Thuy; Ng, Yunfai; Lehenaff, Ryanne; McCoy, Dakota; Laughrey, Megan; Grigg, James; Stein, Gerald H; Hardt, Nancy S
Why this matters
Undergraduate volunteers can carry more of a mobile clinic's workload than most programs assume. The University of Florida Mobile Outreach Clinic trains undergraduates for patient intake, vital signs, first drafts of clinic notes, and follow-up calls, and describes the implementation plan so others can copy it.
Abstract
The University of Florida Mobile Outreach Clinic's Care Coordination Program uses trained undergraduate volunteers to provide vital services; these include patient intake, recording vital signs, scribing first drafts of clinic notes, and making follow-up phone calls. The program and its benefits are replicable as demonstrated by our systematic implementation plan.