Mission Mobile Medical is a world-class services company and a respected leader in the mobile healthcare industry, providing clients with reliable solutions and services for mobile medical and mobile dental vehicles.
THE OPPORTUNITY: Mobile Healthcare Clinic Coordinator
Location: Southeastern US
A Mobile Healthcare Clinic Coordinator is a leadership level role responsible for managing the field operations of an individual mobile healthcare clinic.
The enthusiastic and detailed-oriented Operator will work closely with our team and the client to execute on-site health-care delivery program via a mobile clinic.
Candidates should have experience working successfully in small teams in a fast-paced environment.
TEAM RESPONSIBILITIES
Embrace our culture & values
Be a Servant Leader to your teammates
Provide world-class Customer Service to your internal and external stakeholders.
Exhibit a unwavering commitment to the safety and wellbeing of our staff, our clients, and their customers, immediately and fully addressing any unsafe conditions.
TECHNICAL RESPONSIBILITIES
Mobile Medical Clinic Reception
Provide respectful, non-judgmental care coordination to patients/community members with multiple barriers to accessing healthcare, including poverty, language, mental illness, and/or housing
Schedule all appointments, welcome and manage the client experience at the MMC
Determine patient eligibility, including verification of health insurance, determination of Sliding Scale Fee eligibility, and copayment
Determine the appropriate course of care based on the presenting complaint (acute, primary, or specialty care)
Assist patients with the required paperwork
Manage and monitor new patient-provider assignments
Manage patient appointments and files in EPIC
Schedule and coordinate interpreter services if needed
Medical Assisting
Assist with “turning over” exam rooms, sanitizing equipment and instruments
May assist with obtaining patient vitals
Enter patient clinical information into the Electronic Health Record (EHR) system
Mobile Medical Clinic Vehicle Operations
Drive and set up the Mobile Clinic to host agency sites and events
Store, maintain and protect the integrity and security of the client records system
Manage all aspects of vehicle maintenance
Monitor and maintain all van and medical equipment, including fire extinguishers, eyewash stations, scales, BP cuffs, diagnostic machinery, etc.
Ensure up-to-date documentation and maintain organized files and paperwork
Coordinate MMC repairs and routine maintenance (i.e. oil changes, tune-ups, etc.)
Community Relations
Build and maintain relationships with agencies and community members
Perform community outreach at special events
Client Team Member
Strictly maintain patient and company confidentiality
Update policies and procedures as needed
Create new patient forms as needed
Communicate proactively, professionally, and effectively
Comply with all applicable laws and fully cooperate with the Wallace compliance program
Work as a supportive member of the mobile medical team, providing assistance to all medical personnel as required
Maintain positive working relationships with all staff in all departments
QUALIFICATIONS, SKILLS, AND ABILITIES
Required:
At least one year working as a receptionist in a healthcare clinic or similar setting
Active driver’s license with a clean driving record
A positive & curious attitude with a history of being a team-player
Located in or able to travel to Anaheim, CA for extended periods of time
Demonstrated excellence in customer service
Cultural sensitivity and ability to work with people of diverse ethnic, socioeconomic, and cultural backgrounds compassionately and without judgment
Exceptional communication and interpersonal skills
Strong organizational skills and ability to prioritize work independently
Familiarity with computers, including Microsoft Office (Outlook, Word, Excel)
Knowledge of medical privacy practices
US Citizenship or Permanent Residency is required
Ability to function independently in a fast-paced and sometimes stressful environment
Preferred:
Certified Medical Assistant (CMA) or Medical Assistant (MA) training
Experience driving a recreational vehicle approximately 38 feet in length (CDL is a plus)
HIPAA certification
Bilingual in Spanish and English; speakers of all languages encouraged to apply
Comfort with or knowledge of auto-mechanical components/operations
WORKING CONDITIONS
This is a full-time position requiring availability between the hours of 8 a.m. to 6:30 p.m. Monday through Friday; some evening or weekend hours may be required
There may be possible exposure to contagious disease
Duties are performed in a mobile coach fitted as a mobile medical clinic
Some reception duties at other client locations may be required
PHYSICAL REQUIREMENTS
This position requires the ability to walk, sit, and stand; communicate face-to-face, telephonically, and electronically; and lift or carry up to 50 pounds. Candidates must be able to accomplish the essential functions of the role with or without reasonable accommodation.
SALARY & BENEFITS
Starting Salary: $25k - $50K and a quarterly profit-sharing bonus.
Benefits include flex-time, work-from-home arrangements, as well as potential health, dental & vision insurance, paid holidays, and paid time off.
The current opening is full-time for a 1-year duration. Mission Mobile has a time-bound contract for services that may or may not be renewed.
ABOUT US
Mission Mobile Medical is a world-class services company and a respected leader in mobile healthcare industries, providing clients with reliable solutions and services for mobile medical and mobile dental vehicles.
Our six core values are Integrity - Value People - Creativity - Best Effort - Speed - Results
One of our goals is to create the perfect place to work. We believe in servant leadership, people before profits, and "we" before "me." Our Leadership team has been in business for 25 years because of two simple principles: “Produce a product you would be proud to own yourself,” and “Treat people as you want your family to be treated.”
We will turn business away if it means sacrificing product quality. We will refuse to be involved with customers, suppliers, or staff who ask us to compromise our ethics or integrity. We may lose business in the short term, but our solid long-term customer and staff relationships will be the right measure of our success.
Plus once we get out of this pandemic, we're huggers. And we don't take ourselves too seriously.
ALWAYS RECRUITING
Mission Mobile Medical is an independent dealer of certified pre-owned mobile medical and mobile dental clinics and we are always searching for high-quality people who can add horsepower to our team.
If you are a high-performer and want to work in a place where you can make a difference -- business development, mechanics, machinists, welders, assemblers, fabricators, electricians and other techs in the specialty vehicles or RV industry, we would welcome the opportunity to help you achieve your long-term career goals.
Apply to one of our open positions or contact us today via our website at www.missionmobilemed.com or email your resume to careers@missionmobilemed.com Mission Mobile Medical is headquartered in Greensboro, NC, and is an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class
HOW TO APPLY
Email your resume and a brief cover letter to careers@missionmobilemed.com and we will respond ASAP.
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